Flooded Basement Cleanup Pros of Colorado Springs

Water in your home or business is stressful, and it can get worse fast. Flooded Basement Cleanup Pros of Colorado Springs answers calls day and night. We send a crew to stop the water, remove it, and dry your property before the damage spreads. We work all over El Paso County, from older homes in Old Colorado City and the Westside to newer homes in Briargate, Stetson Hills, Falcon, and Monument.

On this page, you’ll learn what we do, what happens after you call, and what Colorado Springs property owners should know about insurance, mold, and the local weather that causes so many water problems.

What Happens After You Call

If you’ve never had water damage before, you might not know what to expect. Here is how the process works.

1. We talk on the phone: We ask where the water is coming from, how much there is, and whether it’s clean water or sewage. We’ll also tell you what you can safely do while you wait.
2. We check for safety: When we arrive, we look for electrical dangers, weak ceilings or floors, and contaminated water before we start.
3. We stop the source: If water is still leaking, we help shut it off or work with a plumber or roofer.
4. We find all the wet areas: We use moisture meters and thermal cameras to see how far the water went. This includes spots behind walls and under floors that look dry.
5. We remove the water: Strong pumps and extractors pull out standing water. Getting more water out now means less drying time later.
6. We remove what can’t be saved: Soaked carpet pad, drywall, insulation, and anything touched by sewage may need to go. We explain what we’re removing and why before we start.
7. We set up drying equipment: Fans and dehumidifiers are placed based on the room size and the materials that got wet.
8. We check progress every day: We take moisture readings, move equipment as needed, and track results until everything is dry.
9. We give you a full report: You get photos, readings, and a record of the work. This helps with your insurance claim and can be useful if you sell the home later.

How Long Does Drying Take?

Most home water damage jobs take about three to five days to dry. Some take less and some take more. A small leak caught early may dry in a day or two. A finished basement that sat wet for a few days, or damage to hardwood or concrete, can take longer.

Colorado Springs has very dry air, which usually helps things dry faster than in humid places. But drying too fast can cause problems too. Hardwood floors, trim, and cabinets can crack or warp if they lose moisture too quickly. We control the drying speed to protect these materials, not just to finish sooner.

Clean Water vs. Sewage

The kind of water matters. Water from a broken pipe, water heater, or supply line is usually clean at first. If we get there quickly, many materials can be dried and saved. Water from a washing machine, dishwasher, or toilet overflow without waste is less clean and needs more cleaning.

Sewer backups and floodwater from outside are more serious. This water can carry bacteria and other germs. Carpet, pad, drywall, and insulation it touches usually need to be removed. Then the area is cleaned and treated before drying. In older neighborhoods, tree roots growing into sewer lines are a common cause of backups. Keep kids and pets away from sewage water, and don’t walk through it.

Homes, Rentals, and Businesses

We handle all sizes of water damage, from a leaking dishwasher to a burst fire sprinkler line in an office building. Many of our jobs are in finished basements, which are common in homes across the city.

Colorado Springs has a large military community connected to Fort Carson, Peterson Space Force Base, Schriever Space Force Base, and the Air Force Academy. Many military families rent, and many landlords manage homes from out of town. If you’re a renter, let your landlord know right away. If you’re a landlord or property manager, we can work directly with you and your tenants and send photos and updates so you know what’s happening, even from far away.

For businesses, every hour closed costs money. We work with restaurants, stores, medical and dental offices, churches, schools, hotels, warehouses, and office buildings. You’ll find us helping along Academy Boulevard, Powers Boulevard, the Interquest area, downtown, and throughout the city. When we can, we plan the work around your hours so you can keep part of your space open.

What to Do Before We Get There

1. Shut off the main water valve if the leak is from plumbing. It’s often in the basement or a utility closet near where the water line enters the house. Find it now so you’re ready if you ever need it.
2. Turn off power to the wet area at the breaker box, but only if you can reach it without standing in water. If not, stay out and wait for help.
3. Don’t use a regular vacuum to pick up water. It can shock you and won’t remove enough water to help.
4. Move rugs, boxes, electronics, and photos to a dry spot. Start with things you can’t replace.
5. Take photos and video of the damage before you move or throw anything away.
6. If you have a swamp cooler, turn it off and shut off its water supply if you think it’s leaking.
7. Call your insurance company to report the damage and write down your claim number.

Insurance Tips for Colorado Springs Homeowners

Whether your insurance pays depends on how the water got in. Every policy is different, so always check yours. Here are some common patterns.

1. Sudden leaks, like a burst pipe or broken water heater, are usually covered by a standard homeowners policy.
2. Roof leaks from hail or wind damage are often covered, but the roof damage and the water damage inside may be handled as parts of the same claim. Report both.
3. Sewer and drain backups are often not covered unless you added a water backup option to your policy. Ask your agent about it.
4. Flooding from outside, like water flowing in from a creek or heavy rain, usually needs separate flood insurance. Most flood policies through the National Flood Insurance Program have a 30-day waiting period, so buy it well before monsoon season.
5. Slow leaks that happened over a long time are often treated as upkeep problems and may not be covered.

We record every job with photos, moisture readings, and drying logs. This gives your adjuster clear proof of the damage and the work needed. We’re happy to talk with your adjuster and explain what we found.

Stopping Mold Before It Starts

Mold needs water, something to feed on like drywall or wood, and time. Wet materials that aren’t dried within a day or two can start growing mold. Dry Colorado air helps, but mold can still grow inside walls, under flooring, and in basements where air doesn’t move much. That’s why we test for moisture instead of guessing. We keep our equipment running until the readings show everything is dry. If we find old mold that was there before the water damage, we’ll show you where it is and explain your options.

How to Lower Your Risk Next Time

1. Blow out your lawn sprinkler system each fall before the first hard freeze.
2. Unhook garden hoses from outside faucets before cold weather hits.
3. Keep your heat at 55 degrees or higher when you travel in winter, and open cabinet doors under sinks on outside walls during cold snaps.
4. Have your roof checked after major hail storms, even if you don’t see leaks yet.
5. Make sure downspouts drain several feet away from the house and the ground slopes away from the foundation.
6. Service your swamp cooler each spring and close it down properly each fall.
7. Replace rubber washing machine hoses with braided steel ones, and check water heaters that are more than ten years old.
8. If you have an older home, ask a plumber to camera-inspect your sewer line for tree roots.

Common Questions

Can I dry my basement myself?

A small clean spill on a hard floor, caught right away, can often be handled with towels, fans, and a dehumidifier. Once water soaks into carpet, drywall, or insulation, home equipment usually can’t dry it fast enough to stop damage and mold.

Will I need new carpet?

It depends on the kind of water and how long it sat. Carpet soaked with clean water can often be dried and saved, but the pad under it usually needs to be replaced. Carpet touched by sewage or floodwater usually needs to be removed.

Do I have to move out while things dry?

Most people stay home. The fans are loud and add some heat, but you usually don’t need to leave. Sewage damage in main living areas or very large jobs may be different.

What areas do you serve?

We serve Colorado Springs and nearby communities, including Monument, Fountain, Security-Widefield, Manitou Springs, Falcon, Black Forest, Peyton, Cimarron Hills, and Woodland Park.

Call Flooded Basement Cleanup Pros of Colorado Springs

If you find water in your basement, a wet spot spreading on your ceiling after a storm, or sewage coming up through a floor drain, call Flooded Basement Cleanup Pros of Colorado Springs. We’ll answer your questions, tell you what to do right now, and send a crew to get your property dry. We’re available 24 hours a day, 7 days a week.